Live Webinar Details
How to Handle Bullies in the Dental Setting
- February 1, 2022 @ 7:30PM CST
EARN 1.5 CE CREDITS
Conflict can intrude on a dental office from many different sources. While most offices will encounter a negative review or a sour employee, many are ill prepared in handling these situations and ensuring they are taking the appropriate steps, legally. This course will host a panel of doctors who will share their own experiences with a “bully” in the dental setting and how they effectively managed the situation. It will also host a legal professional who will advise on the best lawful practices for approaching a broad spectrum of bully situations.
Objectives:
1. Learn how to de-escalate a situation and provide tools for your team to de-escalate a situation
2. Learn how to handle negative reviews
3. Learning when to call your malpractice insurance and getting the malpractice attorney involved
4. How to handle a threat of a lawsuit
Special Guest(s):
Dr. Leslie Butler, Dr. Beth Poag, Dr. Melissa Scaggs
Grace Godlasky, Attorney at Law
Aimee Lipkis, Attorney at Law
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Additional Notes
- Webinar Registration Closes ONE HOUR prior to Webinar Start Time
- Payment must be received by webinar start time. No registrations will be approved after the webinar begins.
- Attendee Must be Present for 90% fo webinar running time in order to be eligible for continuing education credits