Live Webinar Details
How to Handle Bullies in the Dental Setting
EARN 1.5 CE CREDITS
Conflict can intrude on a dental office from many different sources. While most offices will encounter a negative review or a sour employee, many are ill prepared in handling these situations and ensuring they are taking the appropriate steps, legally. This course will host a panel of doctors who will share their own experiences with a “bully” in the dental setting and how they effectively managed the situation. It will also host a legal professional who will advise on the best lawful practices for approaching a broad spectrum of bully situations.
1. Learn how to de-escalate a situation and provide tools for your team to de-escalate a situation
2. Learn how to handle negative reviews
3. Learning when to call your malpractice insurance and getting the malpractice attorney involved
4. How to handle a threat of a lawsuit