367: The Business Side of Dentistry: Systems, Teams, and Leadership

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This week, Dr. Grace Yum sits down with Dr. Susan Patel, a general dentist and longtime Heartland Dental supported doctor, to discuss leadership, work-life balance, team culture, and building a practice that supports your life rather than consumes it. Episode 367 is available for download now on all of the top podcast platforms or listen now by clicking the player above!

Episode Highlights:

  • How practice support and systems can help create a healthier work-life balance
  • The importance of strong leadership, communication, and accountability within your team
  • How motherhood can shape your leadership style and business decisions
  • Why focusing on patient care and team culture can lead to stronger practice performance
  • Building systems, understanding your numbers, and knowing when your practice is ready to grow

Meet this week’s guest:

Susan Patel, DDS, is a seasoned dental professional with a clinical career that spans comprehensive care – including Invisalign, implants, and IV sedation – and innovation. She currently practices at Dental Group of Bourbonnais in Bourbonnais, Illinois, where she has been a Heartland Dental supported doctor for more than 20 years.

Dr. Patel earned her Doctor of Dental Surgery from Creighton University and holds a Bachelor of Science from Loyola University.

Outside of dentistry, she enjoys spending time with her two children, as well as traveling, dining, and attending sporting events.

Find us on Social Media: @MommyDentistsinBusinessMediaNetwork @heartlanddental

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Dr. Grace Yum has quietly become one of the highest-profile pediatric dentists in Chicago and beyond.

She is in a small pool of less than 5% of all dentists who become certified in pediatrics. She also founded and built Yummy Dental and Orthodontics for Kids into a leader in its category. In this Podcast, Dr. Yum shares pearls of wisdom based on her experience that are designed to help moms be successful in their medical careers and in their lives more broadly. She interviews a rotating cast of experts who give invaluable advice from a variety of perspectives: fashion stylists, lawyers, CEOs, nutritionists, skincare experts, parenting experts and more. Along the way, Dr. Yum shares the secrets to her success in balancing motherhood and her growing business interests in dental, real estate and beyond.

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