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This course, led by conflict management expert Katherine Sellery, provides a practical and transformative approach to understanding and improving your communication style. Through guided instruction, real-world scenarios, and interactive role-playing, participants will learn how to reduce, prevent, and navigate conflict with teams, patients, and family members. Throughout the day, you will gain effective tools to foster clarity, collaboration, and emotional resilience. You will leave feeling empowered and confident in your ability to lead your practice—and to communicate with greater ease as a parent, spouse, and friend.
CEO and Founder of BalanceWork-Life, helps individuals, coworkers, and administrators minimize misunderstandings and breakdowns within the work environment in order to establish clear communication which inspires collaboration, cooperation, and consideration.
As a creator of the Guidance Approach, a program that teaches the practical application of conflict resolution skills to enable effective communication within families, Katherine has positively influenced interpersonal relationships for generations and brought about healing and reconciliation in work environments and families suffering from disconnection. Furthermore, by targeting our communication skills and practices, Katherine has been able to zone in on the aspect of our lives which informs every interaction we have, allowing us to take back control over conflict and friction and foster a collaborative and harmonious workplace environment.
Through her comprehensive training programs, popular workshops, best selling Amazon Ebook, TedX talks, and numerous major media appearances, Katherine has taught and coached thousands of parents, educators, social workers, and medical professionals on how to forge stronger relationships. Her work has consistently shed light on the importance of conscious communication, the bedrock of our personal and professional relationships, and the benefit of acknowledgement, affirmation, perspective taking, and reflection in order to prepare the soil for collaborative problem solving and productive conversations.
The One Big Beautiful Bill (OBBB) introduces major updates that affect how dentists build, protect, and transition their wealth. Many practice owners and associates haven’t had the time or background to unpack these changes, yet the decisions they make now have a big impact on their long-term financial plan.
In this session, CPA Angie Svitak breaks down the OBBB in a clear, practical way and explains what these updates mean for your tax strategy, estate plan, and key financial
decisions.
Angie Svitak is a Certified Public Accountant and an Investment Advisor Representative at Cain Watters and Associates. In her role, she guides clients through comprehensive financial planning. With a strong background in auditing and accounting, Angie is known for blending technical knowledge with a warm,
personalized approach.
This helps enable clients to gain clarity, make confident decisions, and develop financial plans that align with their long-term goals. Colleagues and clients alike recognize her deep commitment to service and the pride she takes in making a meaningful difference.
Originally from near Santa Cruz, California, Angie enjoys baking, cooking, and spending time with her husband and two sons. She is a former member of the Leadership Frisco Advisory Council and the Texas Society of CPAs.
This course revisits the basics of why legally compliant HR policies and practices are the foundation owners and managers need to keep their practice out of trouble—while also serving as practical management tools that reduce day-to-day people problems. It also explains why public-facing AI tools don’t serve dental practices well in HR, and how relying on confident-sounding AI guidance can create serious compliance gaps, employee escalations, and real legal exposure.
Public AI tools often produce answers that sound authoritative but rely on outdated information, omit legally required steps, and vary depending on how the question is asked. In HR, that can quickly become a liability—especially in areas such as corrective action, leave and accommodations, wage-and-hour issues, and terminations. Employees are also using AI and bringing misinformation into the workplace, which can increase conflict and derail otherwise manageable situations.
We’ll place special emphasis on policies as protection: clear expectations and consistent practices help investigators evaluate decisions fairly and make it harder for opportunistic claims to gain traction. We’ll also talk plainly about the “manager time tax”—how much time people issues steal from patient care and leadership—and how strong policies and simple guardrails reduce repeat problems and constant case-by-case chaos.
Finally, we’ll compare today’s risky public AI with what “safe AI” developed and used by subject matter experts looks like—so you can tell the difference between tools that create risk and systems that actually support compliant decision-making.
CeCe has been with CEDR HR Solutions since 2021 and brings over 20 years of business, people management, and HR-related experience in private, non-profit, and healthcare industries. With a focus on strengthening the desired workplace culture, CeCe enjoys finding strategic, compassionate, and compliant solutions to business and HR needs. CeCe is a SHRM-certified human resources professional and has a master’s degree in human resource management.
In today’s competitive landscape, creating authentic connections with your local community is more important than ever. This course will empower you with practical, cost-effective strategies to build strong relationships, boost your brand, and grow your practice from the ground up. Whether you’re a new practice owner or looking to refresh your marketing approach, you’ll leave with actionable tools to make a lasting impact in your community.
Dr. Grace Yum grew up in Glenview, Illinois and now lives in sunny California. Dr. Grace Yum is the founder and visionary behind Mommy Dentists in Business (MDIB), a thriving online community of over 10,400 members that empowers female dentists who are also mothers to excel both personally and professionally. With a passion for supporting women balancing the demands of dentistry and motherhood, Dr. Yum created MDIB to provide resources, mentorship, and networking opportunities. What began as a Facebook group has now expanded into a popular podcast, live events, and continuing education courses. Under her leadership, MDIB has become a trusted space for thousands of dental professionals seeking to grow their practices while maintaining a fulfilling family life.
In addition to managing the MDIB community, Dr. Yum hosts her own podcast, Mommy Dentists in Business Podcast. With 28 seasons, Dr. Yum’s podcast has been in the iTunes top 100, was ranked number 3 of 15 of the top dental podcasts by Patterson Dental’s Off the Cusp publication, and has been downloaded over 250,000 times. She has won the “Fan Favorite” category on Dental Woo amongst dental podcasts in 2021, 2022, and 2023.
She has quietly become nationally recognized in her field. Dr. Yum has appeared and was featured on TODAY Show on NBC nationally, NBC Chicago as a repeat guest, Parents Magazine, Parenting Magazine, Chicago Parent Magazine. She has also appeared on over 50 podcasts, with topics covering dentistry, work/life balance and business tips for the working mom.
During her spare time, Dr. Yum enjoys spending time with her two kids and husband in Newport Coast, California.
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