327: How Aligned Teams Create Healthier Patients and Practices

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In this episode, Dr. Grace welcomes Wendy Briggs, a practicing hygienist, consultant, and co-founder of The Team Training Institute. Wendy shares how intentional alignment between dentists and hygienists can transform both patient outcomes and practice success. From improving communication around fluoride to implementing efficient systems, Wendy offers practical strategies to elevate hygiene productivity and strengthen the entire team dynamic. Episode 327 is available for download now on all of the top podcast platforms or listen now by clicking the player above!

Episode highlights:

  • Why doctor-hygienist alignment is essential for patient care and practice growth
  • Using risk assessments to unify the team and build patient trust
  • Addressing fluoride concerns with clear, science-based communication
  • Keys to boosting hygiene productivity and efficiency
  • Leveraging tools, technology, and advocacy to increase case acceptance

Meet this week’s guest:

Wendy Briggs, RDH is a practicing hygienist, strategic advisor, speaker, trainer, consultant, coach, product developer, and author. She is the President and Founder of Hygiene Diamonds as well as the President and Co-Founder of The Team Training Institute.

Wendy’s excellence as a hygienist and patient care advocate has directly influenced more than 3,718 dental practices in 12 countries. She has a proven track record of supporting dentists, hygienists, and their teams in increasing patient care and doubling hygiene production, many of which are among the biggest and fastest-growing practices in the United States and Australia.

Find us on Social Media: @MommyDentistsinBusinessMediaNetwork @Solventum @TheTeamTrainingInstitute

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She is in a small pool of less than 5% of all dentists who become certified in pediatrics. She also founded and built Yummy Dental and Orthodontics for Kids into a leader in its category. In this Podcast, Dr. Yum shares pearls of wisdom based on her experience that are designed to help moms be successful in their medical careers and in their lives more broadly. She interviews a rotating cast of experts who give invaluable advice from a variety of perspectives: fashion stylists, lawyers, CEOs, nutritionists, skincare experts, parenting experts and more. Along the way, Dr. Yum shares the secrets to her success in balancing motherhood and her growing business interests in dental, real estate and beyond.

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